Acro CommerceAcro Commerce

Artificial Intelligence

We Prepare Your Systems So AI Actually Works

Artificial Intelligence has serious potential to bring order and efficiency to your B2B business. But also chaos and disruption.

We help manufacturers and B2B merchants prepare their operations first, so when you enable AI, it amplifies what works instead of breaking what doesn’t.

Video: The issue isn’t whether you’re using AI… It’s what you’re plugging it into. Add AI to bad data and broken workflows, and everything buckles faster. Which is why cleanup has to come first.” — Jace Anderson, VP of Sales at Acro Commerce
Download: Get our cheat sheet

AI-enabled systems like these

AI enabled site search and customer support tool

Clients who planned system optimizations before enabling AI.


Northern Health

Trusted by Industry Leaders

“Acro's role in creating the API for use with our new AI chatbot has been critical in aiding its overall knowledge base. This partnership always gives me confidence that we can adapt and evolve our technology to meet any future needs at Northern Health.”

— Darren Smit, Regional Manager, Web, Intranet and Design, Northern Health


Challenges

What too many B2B merchants realize too late

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Most AI pilots don’t scale
Only 23% of companies report a significant bottom-line impact from AI.
McKinsey & Co., The State of AI in 2023

AI fails without clean data
More than 70% of executives say data quality is the top barrier to scaling AI.
McKinsey & Co., The State of AI in 2023

Automating a flawed process will only magnify its problems
Automation amplifies broken processes and bad data. The cost of poor data quality alone averages $12.9M annually among organizations.
Gartner, Data Quality: Best Practices for Accurate Insights

Weak foundations block ROI
B2B merchants struggle to scale AI because of fragmented processes and a lack of integration across systems.
Deloitte, State of AI in the Enterprise, 5th Edition

Results

What AI enablement makes possible

AI recommended add-ons promoted on shopping cart
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Lift in average order value and a tangible cross-sell.

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The prevention of silent margin erosion.

Ai recommended add-ons promoted on product details page
AI-enabled inventory management
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Precision inventory management with minimal human intervention.

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Higher conversion and fewer service calls.

AI-enabled site search and customer support tool
Charlee Eason | Account Manager | Acro Commerce

"Discovery & Strategy gave us the clarity we needed to set Northern Health’s AI project up for success. By aligning priorities first, we could design the right API integration to help power their chatbot knowledge base. This groundwork helped give Northern Health confidence in the platform’s future adaptability."

— Charlee Eason, Acro Commerce Account Manager for Northern Health

Ready to use AI where it counts?

Through our Discovery & Strategy framework, we identify which processes are ready for AI, where cleanup is required, and how to measure the impact.

The result is a build-ready roadmap that avoids wasted spend and delivers business value.

Let's plan your AI enablement

What we offer

AI Enablement that fits your business

Every business is different. That's why we:

  • Map current data flows and remove duplication
  • Identify processes that benefit most from automation
  • Design workflows where AI adds measurable value
  • Ensure ERP and commerce remain the core system of record
  • Deliver a roadmap that prevents AI from accelerating bad handoffs
AI-enabled site search and customer support tool

Get the cheat sheet

Digital Maturity + AI Readiness for CIOs

Find out if your systems are ready for automation. Use these five prompts to determine your current digital state and AI readiness level.

Instant download

AI enablement for B2B

"The issue isn’t whether you’re using AI… It’s what you’re plugging it into. Add AI to bad data and broken workflows, and everything buckles faster. Which is why cleanup has to come first.” — Jace Anderson, VP of Sales at Acro Commerce

Ready to get started?

It's time to build the foundation that AI needs.

With the right plan, artificial intelligence delivers measurable results, boosting revenue, protecting margins, and providing customers with the clarity they expect.