DIGITAL TRANSFORMATION
The Digital Roadmap to Manufacturing Success
Manufacturing operations are struggling to meet the increasing demands of their customers due to outdated legacy systems. Imagine a future where customer processes are streamlined, data flows seamlessly between new and old platforms, and your customers enjoy an ideal online experience. This is the promise of digital transformation, and it's within your reach.
Video: From Inventors to Storytellers: Manufacturing's Digital Shift | Steve Netzlaw, COO
Choosing the Right Commerce Architecture: Monolith vs. Headless
The technical architecture you choose is a foundational decision in your ecommerce strategy, whether you're in B2B or B2C.
Learn about the differences between monolithic and headless ecommerce architectures, and how your choice directly impacts your company's agility and ability to adapt to ever-changing market conditions.
What Digital Transformation Means for Manufacturers
It empowers your customers to research, configure, and manage purchases on their own terms, mirroring the ease of B2C platforms.
It modernizes the customer journey with tools that enable buyers to educate themselves, make informed decisions, and initiate transactions without needing direct sales intervention.
It integrates your legacy data with best-in-breed technology, ensuring you can adapt quickly to changing buying behaviours without overhauling your entire infrastructure.
Transform The Way You Do Business
Recommendation:
Give buyers the digital experience they want.
- Product Information: Detailed online catalogs with rich media (images, videos, specs) for easy product discovery and comparison.
- Ordering & Reordering: User-friendly online ordering with features like saved lists and order tracking for quick and easy purchases.
- Shipment Tracking: Real-time shipment tracking for increased visibility and customer peace of mind.
- Customer Service: Online chat or messaging support for prompt assistance.
- Inventory Updates: Real-time inventory visibility to inform purchasing decisions and avoid stockouts.
- Personalized Recommendations: Data-driven product suggestions to increase sales and customer satisfaction.
- Online Portals: Self-service portals for order tracking, history, and account management.
- Proactive Notifications: Automated notifications for order status, shipping updates, and potential delays.
LEARN MORE ABOUT
Digital Transformation
"Acro Commerce’s team offers 3 – 4 times greater value than other 3rd party vendors and even our own TELUS internal development teams."
Roi Ross, Vice President — Marketing, TELUS Business Solutions
“We wanted an agency that had the technical and design ability we needed, but more importantly, we wanted an agency that we could work with and who would be invested in the project's success. Acro Commerce worked alongside us every step of the way, and especially towards the end, they bent over backwards to make sure we finally got the website over the line.”
David Hart, Concept2
"We wanted to begin by protecting our revenue streams overall, and those associated with our digital platform. And there’s no doubt in our minds that the work Acro Commerce has done for us has provided that protection and has enabled us to grow in a couple of dimensions: one, we’re seeing growth in terms of revenue; we’re seeing growth in terms of new customer acquisition; we’re seeing growth in average order size; and we’re seeing growth indicators in areas of a satisfying customer experience."
Gregory M. Sottile, Ph.D., Director of Sales & Marketing, USI Laminate
"Overall, the engagement with Acro Commerce went really well and was well-received internally at Discover Global Network ®. The team was exceptionally professional, and even traditionally tricky items like AM/PM switches were handled well. We look forward to continuing our growing relationship with Acro Commerce as we dig deeper into the Drupal ecosystem."
Andrew Gordon, Executive Relationship Manager, Discover Global Network.
Ready for the future of B2B?
Digital transformation is an evolution, not a destination.
Learn how working with Acro Commerce as your development agency can:
- Create exceptional online customer experiences.
- Improve your operational workflows & optimize sales processes.
- Future-proof your tech stack & increase scalability.