Discovery & Strategy
BigCommerce ships strong B2B features. Scaling them takes planning.
Our 4-step Discovery & Strategy Framework confirms where native features will carry the load and where a decoupled approach gives you flexibility.
The result is certainty in the form of a clear plan, with a store designed for growth across catalogs, roles, and regions, without costly resets.


You and your team will get to log in and click through your BigCommerce build before we touch code.
Not slides. Not static screens. A working model that shows how catalogs, price lists, and buyer approvals behave. Sales can test quote flows. Operations can test inventory visibility. Leadership can see how multi-storefront scales.
We do this with you in the room. Your team clicks through it. Your questions shape the plan. Gaps surface before development, so adjustments are quick and cost you nothing to unwind.

Picture BigCommerce at the center of your stack…
Connected to ERP, CRM, Product Information Management (PIM), and marketing tools. Catalogs are mapped to price lists and customer groups. Multi-storefronts are aligned to regions or brands. B2B Edition roles and approvals are documented end-to-end. For many merchants, this is the first time they can see where BigCommerce carries the load and where decoupling adds flexibility.
That diagram, with data models and integration requirements, becomes the blueprint both sides sign before development begins.

Without clear IA, a store buckles under complexity.
Large catalogs. Many buyer roles. Regional storefronts. We define navigation, catalog segmentation, visibility rules, and approval paths so buyers always land where they need to be.
Clean in design. Clean in function.

No gambling on open-ended budgets.
You leave Discovery & Strategy with a clear backlog of priorities, each matched to a budget and a delivery window. MVP first. Growth phases next. Timeline windows set. Ambition turns into a schedule your team can deliver.
Most Decoupled BigCommerce planning engagements are completed in 2 to 4 weeks. Pace depends on catalog size, the number of buyer roles, and how many storefronts we validate together.

Plan for clarity. Build with confidence.
Want to learn more about Discovery & Strategy?
Our 4-step Discovery & Strategy Framework helps you clarify priorities, align your team, and map the right path forward across systems and initiatives.
Whether the plan calls for strengthening what you already have or preparing for something new, you get a roadmap designed to deliver from day one.